TECHNICAL SUPPORT SERVICES

Technospecs Technologies provides focuses on providing technology intensive support solutions that can be delivered remotely. We provide high quality, scalable, and cost effective solutions for outsourcing your hardware, software, and IT help desk functions. From our technical service centers equipped with the latest call center technology, our technology support group provides total support solutions to ISPs, OEMs, software companies, equipment manufacturers, and IT departments of companies

IT Infrastructure Management Services

We proactively safeguard your critical computing infrastructure by continuously monitoring servers and network elements to identify problems before your users are affected. Our services include protecting your environment against virus attacks, unauthorized users, and other security threats; and backing up your data to ensure that you never lose business critical information. The support provided is comprehensive and covers all major operating systems, software applications, and office hardware and networks. Our support services will allow you to drastically reduce your support costs. We will work with you to ensure that our representatives closely match your requirements.
•Systems Administration
•Data Base Administration
•Desktop and Server support
•Application Support
•Network Monitoring and Support

Virtual IT Manager

–Proactive network and systems management
–Network and system security
–Data protection
–Technology Project Coordinator
–Vendor Management
–Weekly, monthly and quarterly executive reports

Managed Server Hosting

Since every solution is customized to the unique needs it addresses, the following value-added services are available


Security (Physical and Network)
Recovery (Backups and Data Restoration)
Database Care (for all platforms)
Storage (dedicated Storage Area Networks with mirrored arrays)
High-Availability Clustering
Multi-site Redundancy; Multi-Master Replication

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Technospecs Technologies Patch Management Suite

Patch management is the process of controlling the deployment and maintenance of interim software releases into production environments. It helps you to maintain operational efficiency and effectiveness, overcome security vulnerabilities, and maintain the stability of your production environment.

Our integrated patch management suite includes patch management, automated asset inventory (professional). Technospecs Technologiesverifies Microsoft patch information and maintains a knowledgebase.

Technospecs Technology Desktop Management Suite

Desktop Management Suite

1.Asset Inventory Management
2.Desktop Data Protection
3.Desktop Security
4.Desktop Support


Performance optimization
Patch Management
Downtime recovery and disaster recovery
Third party application management

Technospecs Technologies solutions

Technospecs Technologies Managed Services comprises a comprehensive, integrated suite of services to manage a client’s distributed computing environment as a single entity—all with single point-of accountability


Integrated service elements include

1. Desktop Management Solutions
2.Managed Server Solutions
3.Network Management Solutions
4.Managed Security Solutions

Managed IT services

Technospecs Technologies has developed a powerful suite of essential yet affordable managed services, giving you everything you need to compete in today's technology-driven business environment. Our services include:

On-demand - support for technical projects, upgrades, and installations

Preventive - monthly regularly scheduled proactive maintenance

Immediate - emergency on-site technical assistance

Remote - remote Help Desk assistance and critical managed services Contact us to learn how our affordable "pay-as-you-go" services will give you the freedom to manage your business while App4Host manages your network.

Remote Control and Troubleshooting

• Remote Desktop and Server Control
• Background Troubleshooting
• Network Sniffing and Review and More

Managed Service Deployment

• Network Monitoring and Alerting
• Advanced Scripting
• Patch Management
• Software Deployment
• Backup and Recovery Management and More

Information and Reporting

• Inventory, Asset, and Information Management
• Advance Searching
• License Management

Technospecs Technologies also offer the Kaseya Managed services Edition that includes the following

1. Fully automated Patch Management

2. Fully Automated User State Management

3. Cross Platform Support (PC and MAC)

4. Fully Automated Power Management

5. Fully automated and scheduled Software Deployment and System Management

6. Easy, Powerful and Comprehensive Scripting for System Management and Software Deployment

7. LAN Discovery

8. System monitoring and alerts Proactive Windows Event monitoring and alerts

9. Integrated Help Desk and Trouble Ticketing

10. Secure Remote Control

11. Rapid Deployment

12. Power, flexibility and scalability